Corporate Values

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Diaconia Micro Finance Deposit-taking Institution is Liberia first microfinance Deposit-taking Institution founded in 2021 and licensed part II, section 3(2) c of the new financial institution act of 19199 (FIA) of the Central Bank of Liberia to provide inclusive Customer-driven financial services that help small businesses, Individuals and families pursue their dreams.
Diaconia MDI is a limited liability service-oriented company founded on the Christian Diaconia principles to help and serve people in need.
We offer a broad range of financial services which include loans and savings.
The single most important thing for us is to help our customers grow.
Our products are specially designed to reduced poverty by financially and socially empowering micro, small and medium-sized businesses in order to build families, build communities, transform lives and expand.
The success of the bank shall be based on the following main objectives; Operational and financial sustainability, Loan portfolio quality, Savings mobilization, Number of clients served, Job creation in enterprises served.

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The Vision of DMDI is to be a leader in the socio-economic development efforts of the people of Liberia based on diaconal principles, which include:
• Respectful and dignified services to all clients;
• Respecting the cultural values of the people;
• Requiring only the most necessary documents in order to avoid bureaucracy and achieve     rapid processing of all clients’ applications; and
• Offer non-predatory interest rates based on market conditions and the requirements of Diaconia.

 

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The Mission of DMDI is to offer inclusive, customer-driven financial services that embolden entrepreneurs to pursue their dreams.

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The institution has three core values and sub values which are the following ones:
Christian Service
•Passion to serve others
•Respectful treat to everybody ;
•Dedication to customer service.
Excellence
•Professionalism
•Sustainability
•Creativity and innovation
Ethical behavior
•Integrity
•Transparency
•Honesty

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The individual microloans granted by DMDI are legal contracts by which the borrowers accept the obligation to pay back to the institution the same amount of money as they received from it, within the time stipulated, and negotiated interest and other administrative fees which may have been agreed. Applications for individual loans shall be evaluated on the basis of the potential client’s capacity to pay and his/her reputation in the community.
The granting of individual microloans will be determined by the following guidelines:

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Objective
The purpose of this manual is to establish the procedures for Diaconia MDI’s Individual micro loans, so that the credit department has adequate guidelines to manage the disbursement and collection of loans. The loan procedures and activities include: promotion, application, evaluation, approval, disbursement, repayment and monitoring. All credit officers and relevant personnel are required to adhere to these procedures and any other published guidelines from the Central Bank of Liberia and from the Diaconia MDI Board of Directors.

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Diaconia MDI is the right place for you,  partner with us for better growth

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DMDI Offers one main credit product, Individual Microloans defined as Loans between USD $700 – 7,000. But within this broad category of microloans. Are further subdivisions. They include:

  • Production Loans
  • Trade and Commerce Loans
  • Service Loans
  • Savings – led Loans

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Home
Loans
Savings
About Us
Customer Service
Audit Report

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Production loans
Trade and commerce loans
Service Loans
Savings-led Loans
SME Loans
Child Saving Loans

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135 Carey Street 
Continental and general 
life insurance building
Monrovia, Liberia

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+231 776-279-723
+231 881-654-402
post@diaconiamdi.com
Office Open:8:00am-5:00pm
Banking Hours:9:00am-2:00pm

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